Shipping Policy
We pay great attention to delivering items to our customers as quickly as possible.
We process Order within 48 hours of receiving payments. Depending on your location, It generally doesn’t take more than 5 to 35 days from the date of order placement for your Shipment to arrive. You can also easily check the Status of your order from your Account Page here
Regular Shipping Estimates (if it hasn’t already been mentioned in the relevant Product Page):
Region | Free Shipping (*min spend $99 or more) | Estimated Delivery Time |
AUSTRALIA | ✔ | 2 – 19 Business Days |
NEW ZEALAND | ✔ | 5 – 19 Business Days |
OTHER OCEANIA SOUTH-EAST ASIA | ✔ | 10 – 30 Business Days |
UNITED STATES | ✔ | 5 – 19 Business Days |
EUROPE | ✔ | 10 – 19 Business Days |
ALL OTHER COUNTRY | ✔ | 10 – 35 Business Days |
** Shipping is generally quicker than listed in most cases **
🌏We Offer Worldwide Free Shipping* On All Orders🌎
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Due to Coronavirus(COVID-19) outbreak, your delivery time might be extended up to extra 5-12 days. Delivery times are extended due to lack of flights and problems at the customs. Please be patient.
Check
A confirmation email will be sent to you once the order has been authorized and verified. We start preparing your order immediately after it has been verified. With deadlines like these, it is difficult for us to change or cancel your order, but we will do our best to accommodate your request.
Process
We usually process your order within 48 hours. Please note: holidays or weekends are not included.
Delivery Options
There are two options available for all our Customers.
– Standard Free* Delivery: Takes 2-19 business days. [ * Free for Orders over $99 (A flat shipping fee of $9.99 applied if condition not met) ]
– Express Delivery: takes 2 – 10 business days. Check for available options and fess at relevant product page, and/or at checkout.
During peak seasons and promotional sales, delivery might take a little longer.
** Shipping is generally quicker than listed in most cases **
Other Infos:
- Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours hours after the order is placed. Processing time 2 to 4 business days.
- Any items not received within 40 days qualifies for a full refund or re-ship immediately. The customer has to reach out to us to have a refund for the order has not been delivered within 40 days.
- Please contact us for any further questions – our team will be happy to assist.
⭐Item Delivery Guaranteed Or Your Money Back!⭐
Track my Order ?
You can easily check your order status from “My Account” dashboard here
To track your order, please visit here
Please note: this can take longer during promotional sales.
Custom Duties And Other fees?
Customers are responsible to pay any custom duties (where applicable) and other government fees incurred in their own country.
Important Notes:
* Shipping time is estimated and begins on the date of shipment, not the date of order, and may take longer than expected due to invalid address, customs clearance procedures or other causes.
* if the package does not arrive on time, please contact us within 40 days of order. Our support team will contact you within 24 – 48 hours. Please note any related inquiry notified after 40 days has passed will not be accepted.